Elevated errors and latency
Incident Report for Emailable
Resolved
This incident has been resolved.
Posted Oct 07, 2022 - 17:31 EDT
Monitoring
One of our cache databases began experiencing increased latency due to an underlying instance failure. Unfortunatly, the failing instance ended up causing connection timeouts leading to increased errors and latency throughout our system.
Posted Oct 07, 2022 - 17:12 EDT
Update
We are continuing to investigate this issue.
Posted Oct 07, 2022 - 16:54 EDT
Investigating
We are currently investigating this issue.
Posted Oct 07, 2022 - 16:53 EDT
This incident affected: API (Emailable API, TheChecker API (Legacy)) and Dashboard.