Service Provider Connection Issues

Incident Report for Emailable

Resolved

This incident has been resolved.
Posted Jun 28, 2021 - 16:59 EDT

Update

We are continuing to monitor for any further issues.
Posted Jun 28, 2021 - 12:33 EDT

Update

We are continuing to monitor for any further issues.
Posted Jun 28, 2021 - 10:58 EDT

Update

We are continuing to monitor for any further issues.
Posted Jun 28, 2021 - 10:57 EDT

Monitoring

There is a very small number of requests that are erroring out due to an issue with one of our database providers. We're monitoring the situation. Any request that fails will likely succeed after retry.
Posted Jun 28, 2021 - 10:52 EDT
This incident affected: API (Emailable API, TheChecker API (Legacy)) and Dashboard.